{"product_id":"9783642371158","title":"Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung (Erfolgsfaktor Serie .) (2. Aufl. 2013. x, 327 S. 45 SW-Abb. 240 mm)","description":"","brand":"SPRINGER, BERLIN","offers":[{"title":"Default Title","offer_id":49173476671715,"sku":"00000_00000_00000_00000","price":64.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/usa.kinokuniya.com\/products\/9783642371158","provider":"Books Kinokuniya USA","version":"1.0","type":"link"}