Help Topics - Ordering



Payment

Payments can be made by credit card. We currently accept VISA, MasterCard, American Express, Discover, JCB and Diners Club. 


Gift Cards

Kinokuniya Gift Card is accepted at all of our U.S. Kinokuniya stores, Kinokuniya USA Online Store, and phone orders. To use your gift card at our stores, you must present a physical card to the cashier. To use your gift card online, please refer to our help page for online shopping here. To use your gift card over the phone, please state the number to our representative and we will process it manually. Please see here for Terms & Conditions of the Kinokuniya Gift Card.

At this moment, we do not offer Kinokuniya USA Gift Cards online. If you would like to purchase a Kinokuniya USA Gift Card, please visit or contact your closest Kinokuniya USA location. If you would like to have it shipped from any of our retail locations, there will be a $7.00 domestic shipping fee (FedEx Ground with signature option). Please visit here for our Kinokuniya USA locations.


Coupon

Our current coupons can only be used at our retail stores. Coupons cannot be redeemed for cash, or be replaced if lost or stolen.


Magazines

Magazines are currently only available at our retail stores. Please visit here for store details and locations.
For Japanese magazine subscription, please click here for more details.