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Books
New Releases
Trending Manga
Featured Books
Kinokuniya Exclusives
Japanese Textbooks
Japanese Textbooks (Genki)
Stationery & Gifts
News
Collaborations
Interviews
Contests
Store News
Magazine Subscriptions
B2B Sales
STORES
Kinokuniya USA
Mai Do
SHOP ONLINE
Kinokuniya USA
September 28, 2020
Cancellation, Refund

Some of the items I ordered have been canceled. Will I get a refund for the canceled items?

Kinokuniya USA
September 28, 2020
Cancellation, Refund

We do not charge for canceled items. You may see the authorized amount including canceled items remains, but the actual amount excluding canceled items will be charged once your order has been shipped and completed.
You can check the final transaction amount from the itemized receipt.

Newer PostI had paid while placing an order, but received another transaction notification. Am I being double charged?
Older PostWhy is my order canceled?

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