Kinokuniya USA September 28, 2020 Cancellation, Refund Some of the items I ordered have been canceled. Will I get a refund for the canceled items? Kinokuniya USA September 28, 2020 Cancellation, Refund We do not charge for canceled items. You may see the authorized amount including canceled items remains, but the actual amount excluding canceled items will be charged once your order has been shipped and completed.
Kinokuniya USA September 28, 2020 Membership Discounts, Refund, Payments My order was made without member discounts. Do I get a refund for the discounts? Kinokuniya USA September 28, 2020 Membership Discounts, Refund, Payments Please contact us if your order was made without membership discounts even though you have a valid membership card.