Help - Online Store
Order Status FAQ
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If your order contains some items that are not currently available (pre-order), we will hold the order and ship all the items together in a single shipment when everything is available.
You can check your order status from “Your Orders”. You can also check the estimated delivery time table.
More Questions?
Kinokuniya USA Customer Service Center
Business Hours: Monday - Friday 11am - 5pm (EST)
bookwebusa@kinokuniya.com
Tel: (212)869-1267